At TM Naturals, we are committed to customer satisfaction. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns:

• You have 30 days from the date of purchase to return an item.
• To be eligible for a return, the product must be unused, in the original packaging, and in the same condition that you received it.
• To initiate a return, please contact us at contact@tm-naturals.com with your order number and reason for return.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

Non-refundable items:

• Opened or used products.
• Items purchased on sale or during promotions.

Shipping Costs:

• Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.

For further assistance, please email us at contact@tm-naturals.com.